Refund Policy

Our Return and Refund Policy was last updated 25 January 2024

Thank you for shopping at digitalgraphi.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Digitalgraphi

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to digitalgraphi.com, accessible from https://digitalgraphi.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.digitalgraphi.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund or cancellation.

Nothing herein grants an obligation by digitalgraphi-Shree Associates  to issue a refund. However, we will do everything possible to ensure that you are happy with your purchase!

 Please know that your satisfaction is our goal. These presets are our humble works of art. We stand behind our products and with our customers! We want you to be satisfied with the outcome so we will make reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so we can help resolve the issue.

 We’re incredibly responsive and take great care of our customers. Please feel free to get in touch with us at support@digitalgraphi.com with any questions or concerns and we’ll be happy to help! 🙂

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: support@digitalgraphi.com